TTC’s first customer charter
A smoother, more efficient TTC experience is closer than you think, according to CEO Andy Byford.
The Toronto Transit Commission revealed its first customer charter on Thursday. The plan focuses on providing commuters with five essential services, including accessibility, improved responsiveness and cleanliness.
Byford told CityNews this change is “required in the way we interact with customers, including the consistency and quality of our service.”
This commuter bill of rights will take effect immediately, but Byford expects users will see tangible changes by the second quarter of the year. CityNews reports plans are in place to clean subway washrooms more often, plus better maintenance of each station.
Proposed improvements for the TTC’s Trip Planner, an online and mobile initiative, will also help get more information to riders, in addition to its existing reminder screens and text messaging programs for bus and streetcar alerts.
Toronto’s dachshund UN
Who runs the world? (Dachshunds).
A miniature installation of the United Nations Commission on Human Rights with canine world leaders launched at Harbourfront Centre on Thursday night.
Australian artist Bennett Miller is the creator of the show, which makes its North American debut at the Enwave theatre. According to the Canadian Press, Miller shows the possibilities and challenges of establishing a universal justice system through the exhibit, which features 36 worldly dachshunds.
“Dachshunds are impressive but restricted, you can match that to the United Nations,” Miller said, to the news agency.
The dogs play a role in representing the needs of specific nations, including Cameroon, Germany and France.
Previously on display in the U.K., Tina Rasmussen, artistic director of Harbourfront Centre’s World Stage 2013, told the Canadian Press it was selected for its “powerful” audience reaction.
“What does it mean when China is asleep or when Chile is aggressive,” asked Rasmussen.
Daniel Radcliffe in Frankenstein?
Daniel Radcliffe is reportedly in final negotiations to join the new film adaptation of Frankenstein.
The Hollywood Reporter writes the Harry Potter star will likely play Igor, the kooky hunchback best described as bedraggled and unkempt.
Radcliffe has previously flirted with the ‘dark side’ in 2012’s The Woman in Black, and will next appear in the beat poet Sundance hit, Kill Your Darlings. The 23-year-old also went against-type by appearing nude on stage in Equus.
Frankenstein features a script by Chronicle writer Max Landis, and is planned to start production in the late summer, in the U.K. Is this a good move for Radcliffe?